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Personal information is any information about an identifiable individual, as defined under the Canadian Privacy Act and the Personal Information Protection & Electronic Documents Act (PIPEDA) or other applicable laws.
Payless Travel collects information from clients and potential clients through various means including application forms, web-form registrations, marketing campaign, purchase/sale agreements and survey responses. The type of information collected will vary depending on the means through which an individual submits his/her personal information. The type of information collected may include an individual’s name, residential address, email address, home phone number, age group, preferences, credit information and specific comments.
Payless Travel uses information collected from clients and potential clients to provide services or products, in respond to the requests for information or the purchase of Payless Travel’s products & services; for mailing contacts for Payless Travel publications, marketing materials, special events or other marketing activity and for additional purposes that may be identified at or before the time that the information is collected. Payless Travel also uses personal information from purchasers for accounting and transactional completion purposes.
Payless Travel may disclose personal information to legal, financial and other professional advisors or in connection with the sale or reorganization of all or part of or its business or operations.
Requirement for consent to the collection, use or disclosure of personal information vary depending on circumstances and on the type of personal information that is intended to be collected, used or disclosed. In determining whether consent is required and, if so, which form of consent is appropriate, Payless Travel will take into account both the sensitivity of the personal information at issue and the purposes for which Payless Travel will use the information.
may be express, implied through the use of opt-out consent where applicable
or deemed. On giving reasonable written notice to Payless Travel,
an individual may withdraw consent to the collections, use or disclosure
of his or her personal information. Upon receipt of this withdrawal, Payless Travel will notify the individual of the likely consequences of withdrawing
their consent. Except where otherwise required or permitted by law, Payless Travel will then cease collecting, using or disclosing the individual’s
to the Collection of Personal Information
Disclosure and Retention
Once the information is no longer required to fulfill its intended purpose, and is no longer required or permitted to be retained for legal or business purpose, it will be destroyed, erased or made anonymous.
Payless Travel may disclose certain information to third party service providers and to affiliated entities in order to carry out work on behalf of Payless Travel. Prior to making this disclosure, Payless Travel will take appropriate steps to ensure that such recipients safeguard the personal information and use the information only for authorized purposes.
The complaint must be in writing. Within a reasonable time of receipt of the complaint, the Privacy Officer will conduct an investigation into the complaint.
Within a reasonable time of conclusion of the investigation, the Privacy Officer will inform the complainant, either verbally or in writing, of their findings. If the Privacy Officer finds merit in the complaint, Payless Travel will take appropriate measures necessary to rectify the source of the complaint.